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UGC for Beauty and Skincare Brands: Formats, Briefs, and Claims Rules

Which UGC formats beauty and skincare brands commission, how to brief texture and results shots, and the FDA and FTC claim rules creators must stay within.

By CreatorsUGC 13 min read

Quick answer

Beauty and skincare brands get the most from UGC that shows what a product photo can't: texture, how it applies, how it looks on a specific skin type or tone, and how it fits into a real routine. The brief has to do two extra jobs in this category. It must spell out the texture and results shots you need, and it must limit what the creator says, because in the US a creator's claim about your product is treated as your claim. Say "improves the look of" and the product is still a cosmetic. Say "treats acne" or "repairs collagen" and the FDA can treat it as a drug.

This guide covers the formats beauty brands usually commission, how to match creators to skin types and concerns, the brief add-ons that get you usable texture and before/after footage, and the FDA and FTC rules that decide what creators can say on camera. It's general information, not legal advice. If your product sits near the cosmetic/drug line, have a regulatory attorney review your claims list before any creator films.

UGC formats that work for beauty and skincare

Most beauty UGC is some mix of the formats below. Pick two or three per creator rather than asking one video to do everything. For filming technique on general formats like unboxings and testimonials, creators can use our guide to filming product demos, unboxings, and testimonials.

FormatWhat it showsBest useClaims risk
Texture and swatchClose-up of the product: the pump, how it spreads, how it absorbs, the finishProduct pages, ad cutaways, carousel slidesLow
Application or routineWhere the product sits in a morning or evening routine, the amount used, the layering orderPaid social, educationLow to medium
Get ready with me (GRWM)A full makeup or skincare routine with the product as the starTikTok and Reels ads, organicLow to medium
First impressionsThe first use on camera: scent, feel, finish, packagingTop-of-funnel ads, launchesLow
Shade match or wear testShade on a specific skin tone, then after hours of wearFoundation, concealer, lip, SPF tintsMedium (wear-time claims)
Ingredient explainerA creator walks through the key ingredients and why they chose the productConsideration-stage adsHigh (easy to drift into drug claims)
Before/after or "results over X weeks"The same face or area at two points in timeProof-driven adsHigh (needs substantiation and typical results)
Problem/solutionA creator names a concern (dryness, dullness, shine) and shows the productDirect-response adsHigh if the "problem" is a medical condition

The claims-risk column is the part competitors usually skip. Texture, application, and first-impression videos rarely get a brand in trouble, because they show the product instead of promising an outcome. Results, ingredient, and problem/solution videos are where creators improvise their way into drug claims.

Choosing creators by skin type, tone, and concern

In beauty, the creator's own skin is part of the message. A moisturizer demo from someone with visibly dry skin answers a different question than the same demo from someone with oily skin. Before you shortlist, decide which shopper each video is for and match the creator to that shopper.

  • Skin type the video is aimed at (dry, oily, combination, sensitive) and whether the creator actually has it.
  • Skin tone range, especially for complexion products, tinted SPF, and anything where the finish or cast varies by tone.
  • Age range, if the product is positioned for a life stage.
  • Concern fit (texture, dullness, visible pores, dryness), phrased in cosmetic terms, not as diagnoses.
  • Close-up quality in their samples: sharp focus at macro distance, accurate color, and no beauty filter.
  • Whether their past beauty videos make claims you couldn't make yourself. That's a sign of how they'll talk about your product.

For a full scoring method, use our UGC portfolio scorecard.

Ask about sensitivities first

Send the full ingredient list (INCI) with the brief and ask the creator to confirm they have no known allergy to anything on it. Ask them to patch test before filming. A reaction on camera isn't usable content, and you need to hear about it anyway (see the MoCRA section below).

Brief add-ons for texture shots

Start from a standard UGC brief template, then add a shot list that is specific to beauty. Creators can't guess the macro shots you need. If you don't list them, you'll get a talking head holding a jar.

  • Light: daylight from a window, facing the light source. Tell creators to switch off the warm overhead light, because it skews the color of foundations and tinted products.
  • No filters or beauty mode: turn off in-camera smoothing, and use no skin-retouching apps. Ask for this in writing (more on why below).
  • Dispense shot: the pump, dropper, or scoop in slow motion or at normal speed, with the product filling most of the frame.
  • Spread shot: the product spread on the back of the hand or inner forearm, in two or three passes so the slip and absorption are visible.
  • Finish shot: the skin after absorption, tilted toward the light to show the finish (matte, dewy, satin).
  • Shade or swatch row: for complexion and color products, every shade you sent, in order, on one arm, with each shade name spoken or written on screen.
  • Packaging hero: the product label facing the camera and in focus for at least two seconds, for ad editors to cut to.
  • B-roll: 5–10 seconds of each shot without speech, so your editor has clean cutaways.

Brief add-ons for results and before/after shots

Results footage is the most persuasive and the most regulated content in this category. If you want it, plan it as a small, controlled shoot, not a quick favor.

  • Ship early. If the claim is about results after a period of use, the creator needs the product for that full period before the "after" shot. Build the period into the timeline and the fee.
  • Same conditions twice: the same room, the same window light at roughly the same time of day, the same distance and angle, no makeup on the area, and no filter. Ask the creator to take a reference photo on day one so they can match it.
  • Raw files: ask for the unedited before and after clips or photos with their original file data. You may need them if anyone challenges the claim.
  • Usage log: ask the creator to note how often they used the product and what else they changed in their routine, such as a new cleanser or a prescription.
  • No retouching of the skin in either shot. Brightness or color correction applied equally to both is a separate question. Decide your rule and put it in the brief.
  • Exact wording: give the creator the results line they're allowed to say, taken from your substantiated claims, instead of letting them improvise.

The rules behind these steps are explained next.

FDA rules: cosmetic claims vs. drug claims

The FDA decides whether a product is a cosmetic, a drug, or both by its intended use. Under the Federal Food, Drug, and Cosmetic Act, cosmetics are products intended for "cleansing, beautifying, promoting attractiveness, or altering the appearance." Drugs are products intended to diagnose, cure, mitigate, treat, or prevent disease, or to "affect the structure or any function of the body."

The FDA lists three ways intended use can be established. The first matters most for UGC:

  1. "Claims stated on the product labeling, in advertising, on the Internet, or in other promotional materials."
  2. Consumer perception, which can come from the product's reputation.
  3. Ingredients with a well-known therapeutic use.

A creator video that you run as an ad, post on your account, or embed on your product page is advertising and promotional material. If the creator says your serum "regenerates cells," you have made that claim. The FDA gives examples of claims that can make a product a drug even when it's sold as a cosmetic: claims to "restore hair growth, reduce cellulite, treat varicose veins, increase or decrease the production of melanin (pigment) in the skin, or regenerate cells."

Some products are already drugs. The FDA lists sunscreens and acne medications among the nonprescription (OTC) drug categories covered by OTC monographs, and products such as antidandruff shampoo and moisturizers with sunscreen are both a cosmetic and a drug. If you sell one of these, creators should describe the drug benefit only in the words your Drug Facts label and counsel allow. They shouldn't add SPF performance or acne-clearing promises of their own.

Safer and riskier phrasing

Use the table below to build the "say / don't say" section of your brief. It's an illustration of the line the FDA draws, not a pre-approved claims list. Your own claims list should come from your regulatory review and your substantiation.

Usually cosmetic framingCan read as a drug claim
"Skin looks smoother and feels softer""Repairs damaged skin" or "heals my eczema"
"Reduces the look of fine lines""Rebuilds collagen" or "regenerates cells"
"Gives a more even-looking tone""Reduces melanin" or "fades hyperpigmentation" (melanin claims are on the FDA's list)
"Hair looks fuller""Regrows hair" or "stops hair loss"
"Helps skin look clearer""Clears acne" or "kills acne bacteria" (unless it's a compliant OTC acne drug)
"Calming feel on my skin""Treats rosacea" or "anti-inflammatory"
Watch the caption and the on-screen text too

Creators often keep the spoken script clean and then add "this cured my acne" in the caption or a text overlay. The FDA's list covers advertising and Internet content generally, so review captions, overlays, and hashtags as carefully as the voiceover.

MoCRA: what it changed and what it didn't

The Modernization of Cosmetics Regulation Act of 2022 (MoCRA) expanded the FDA's authority over cosmetics. According to the FDA, it requires the "responsible person" (usually the brand) to report serious adverse events to the FDA within 15 business days, to keep records supporting adequate safety substantiation, and to register facilities and list products. The FDA's MoCRA page doesn't address advertising claims, so MoCRA doesn't change the cosmetic/drug claim rules above.

It does affect UGC operations in one practical way. Creators are using your product on their skin, sometimes before launch. Put a line in your brief asking creators to tell you right away about any reaction, and route those reports to whoever handles adverse events for your brand. Don't just treat a reaction as a cancelled deliverable.

FTC rules: substantiation, typical results, and before/after

The FDA governs what kind of product you're selling. The FTC governs whether your ads are truthful. Several FTC principles apply directly to beauty UGC.

You need proof before the claim runs

The FTC's advertising guide for small businesses says advertisers "must have evidence to back up their claims." It adds that "at a minimum, an advertiser must have the level of evidence that it says it has," and that claims about health or safety need "competent and reliable scientific evidence." If a creator says "clinically proven" or "dermatologist tested," you need the clinical study or the dermatologist testing that backs it up. "Visibly reduces fine lines in 4 weeks" needs evidence for the result and for the timeframe.

A creator can't say what you couldn't say

The FTC's Endorsement Guides FAQ states that an endorsement "can't be used to make a claim the marketer of the product couldn't legally make." The FAQ also makes clear that handing the program to an agency or a platform doesn't move the responsibility: "Delegating part of your promotional program to an outside company doesn't relieve you of responsibility under the FTC Act." In practice, that means a claims list in the brief and a claims review before anything runs.

Before/after results must reflect typical results

Per the FTC's FAQ, if an endorser describes exceptional results and the advertiser lacks proof that those results represent what people will generally achieve, the ad "must make clear to the audience what the generally expected results" are. A creator whose skin changed dramatically in two weeks can't carry an ad on their own if most customers see a subtle change over two months. Either the claim must match your data, or the ad must clearly disclose the typical result.

Two more points follow from this:

  • Retouched, filtered, or differently lit "after" shots misrepresent the result. That's why the brief asks for the same conditions twice and no filters.
  • The creator's honest opinion matters. The FTC FAQ requires endorsements to reflect the endorser's honest opinion, so don't script enthusiasm about results the creator didn't see.

Platform ad policies add their own layer

Ad platforms run their own rules on top of the law. For example, Meta's Health and Wellness ad policy, as published in its Transparency Center in October 2026, permits ads for general cosmetic products depicting before-and-after transformation only when targeted to people 18 or older. It also prohibits ads containing "statements of inferiority about physical appearance." A creator line such as "tired of your ugly pores?" can get an ad rejected even if the claim is otherwise fine. Check each platform's current policy before you run results content. For Meta-specific creative structure, see UGC for Meta ads.

Disclosure when creators post on their own accounts

If the creator posts the video to their own followers, or receives free product, they need to disclose the relationship. The FTC says the disclosure belongs "in the video and not just in the description." Our guide to FTC disclosure rules for UGC covers when disclosure is needed and how to word it. If you only use the footage in your own ads and on your own pages, the video appears as your ad, but the claims rules above still apply in full.

Beauty brief add-on template

Paste this under the main brief. Fill the brackets with claims from your approved list, not from marketing copy.

Template: beauty and skincare brief add-on
PRODUCT
Name: [PRODUCT NAME] | Category: [cosmetic / OTC drug + cosmetic]
Full ingredient list attached: [YES]
Please confirm no known allergy to any listed ingredient and patch test before filming.
Report any reaction to [CONTACT EMAIL] right away, even after delivery.

WHO THIS VIDEO IS FOR
Skin type: [DRY / OILY / COMBINATION / SENSITIVE]
Concern (cosmetic wording): [e.g. dullness, rough-feeling texture]
Shade(s) sent: [SHADE NAMES]

TEXTURE SHOTS (required)
1. Dispense: pump/dropper close-up, product fills the frame
2. Spread: back of hand or inner forearm, 2-3 passes
3. Finish: skin tilted to window light after absorption
4. Packaging hero: label in focus, 2+ seconds
5. 5-10 sec of silent B-roll for each shot above
Lighting: daylight from a window, overhead lights off
No beauty mode, no filters, no skin retouching

RESULTS SHOTS (only if checked) [ ]
Use period before "after" shot: [X DAYS/WEEKS]
Same room, light, time of day, angle, distance; no makeup on area
Deliver unedited before/after files + usage log
Approved results line (say exactly this): "[APPROVED LINE]"

YOU CAN SAY
- "[APPROVED CLAIM 1]"
- "[APPROVED CLAIM 2]"

PLEASE DON'T SAY (spoken, caption, or on-screen text)
- That it treats, cures, heals, or prevents any condition
  (acne, eczema, rosacea, hair loss, hyperpigmentation)
- That it changes skin structure (collagen, cells, melanin)
- "Clinically proven," "dermatologist recommended," or any
  number or timeframe that isn't in the approved list
- Negative remarks about anyone's appearance, including your own

DISCLOSURE (if you post on your own account)
Disclose in the video itself, e.g. spoken "[BRAND] sent me this" plus
on-screen "Ad" or "Sponsored," not only in the caption.

Pre-launch review checklist

  • Every claim (spoken, caption, overlay, hashtag) appears on your approved claims list.
  • No disease, condition, or body-structure language unless the product is a compliant drug and the wording matches its label.
  • "Clinically proven," "tested," and numeric or timeframe claims are backed by evidence on file before the ad runs.
  • Before/after footage was shot under matched conditions, with no filters or skin retouching, and the raw files are saved.
  • Any results shown match typical results, or the ad clearly states the generally expected result.
  • The creator actually used the product for the period implied.
  • The ad meets the platform's current health and beauty policy, including age targeting for before/after.
  • Disclosure is in place for anything posted from the creator's own account.
  • Your license covers the planned use. Read UGC usage rights for brands before turning organic content into ads.

When the claims list and shot list are ready, you can post a brief on CreatorsUGC (our platform) and paste both into the brief description, so creators see the rules before they send an offer.

FAQ

Can a creator say a product helped their acne if it's true for them?

An honest personal experience is still an advertising claim once you run it. If the product isn't a compliant OTC acne drug, an acne-treatment statement can push it into drug territory under the FDA's intended-use test, and the FTC doesn't allow endorsements to make claims you couldn't make directly. Use cosmetic wording such as "my skin looks clearer," and only if it's true and typical.

Do I need to send creators a claims list?

Yes. The FTC holds the advertiser responsible for claims in endorsements it uses, and the FDA counts advertising and Internet content when deciding a product's intended use. A written list of approved and banned phrases is the simplest control you have.

Are before/after videos banned on social ads?

Not across the board. As of October 2026, Meta's Health and Wellness ad policy permits before/after transformation ads for general cosmetic products when they're targeted to people 18 or older. Policies change and vary by platform, so check each one before you run results content.

Can I put creator skincare videos next to customer reviews on my product page?

Put them in the gallery or content sections, not in the review widget. The FTC treats a hired creator's video as a testimonial, not a consumer review, so it shouldn't count toward your ratings. Using UGC on ecommerce product pages covers placement and the review rules.

Does "dermatologist tested" need proof?

Yes. The FTC says an advertiser must have at least the level of evidence its ad says it has. If no dermatologist testing exists, the phrase shouldn't appear anywhere in the video or the caption.

Sources

  1. Is It a Cosmetic, a Drug, or Both? (Or Is It Soap?) — U.S. Food and Drug Administration
  2. Modernization of Cosmetics Regulation Act of 2022 (MoCRA) — U.S. Food and Drug Administration
  3. Advertising FAQ's: A Guide for Small Business — Federal Trade Commission
  4. FTC's Endorsement Guides: What People Are Asking — Federal Trade Commission
  5. Disclosures 101 for Social Media Influencers — Federal Trade Commission
  6. The Consumer Reviews and Testimonials Rule: Questions and Answers — Federal Trade Commission
  7. Advertising Standards: Health and Wellness — Meta Transparency Center

CreatorsUGC publishes this guide. We run a UGC marketplace, so we have an interest in the topic — we link to independent sources for facts and label illustrative examples.